Financial Protection

Book with SwimTrek in confidence and with the peace of mind that in the unlikely event of our insolvency your pre-payments are protected if you have not yet travelled and that repatriation costs are covered if you are abroad.

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Swim Trek Limited Membership number 5335, and in the event of their insolvency, protection is provided for non-flight packages sold to UK and EU customers only.

For customers outside of the UK and EU who purchased non-flight packages before 1st July 2023, ABTOT protection will continue to apply until your booking has been completed.

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with SwimTrek Limited.

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company. You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: Package Travel and Linked Travel Arrangements Regulations 2018.

You can find out more about ABTOT here: https://www.abtot.com/.